Last updated: 12 September 2025
1. Introduction
Mevity ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, websites, and related services ("the Service").
By using Mevity, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password, and other details you provide when creating an account.
- Profile Information: Information you choose to include in your profile, such as wellness interests, professional details, and uploaded content.
- Usage Data: Information about how you use Mevity, including pages visited, features used, and interactions with other users.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
- Third-Party Login Data: If you sign in with Google or other providers, we may receive your basic account details (e.g., name, email).
3. How We Use Information
We use the information we collect to:
- Provide, personalise, and improve the Service
- Facilitate connections between members and practitioners
- Process account management and authentication
- Communicate with you about updates, features, or support
- Protect against fraud, abuse, or unauthorised activity
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal data. We may share information only in the following cases:
- With Your Consent: When you choose to share content or connect with others.
- With Service Providers: Trusted third parties who help us operate the Service (e.g., hosting, analytics, payment processing).
- For Legal Reasons: If required by law, regulation, or court order.
- In Case of Business Transfer: If Mevity is involved in a merger, acquisition, or sale of assets.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Analyse usage and improve the Service
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Storage & Security
- Your information is stored securely using industry-standard practices.
- We use encryption, access controls, and monitoring to protect your data.
- No system is 100% secure. We cannot guarantee absolute security of information.
7. Data Retention
We retain personal data only as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account and data at any time (see Section 9).
8. Children's Privacy
Mevity is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Restrict or object to certain processing
- Request a copy of your data in a portable format
To exercise these rights, contact us at legal@mevity.com.
10. International Users
Your information may be stored and processed in countries outside your own. By using the Service, you consent to the transfer of data across borders in accordance with this Privacy Policy.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of Mevity constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy, please contact us:
Email: legal@mevity.com